Products

One platform.Multiple intelligent products.

Zelorich brings WhatsApp automation, AI, voice, inbox, campaigns and workflow orchestration into one connected digital ecosystem.

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Product Suite

Built to worktogether.

Each product can work independently or as part of a connected customer automation platform.

Customer conversations at scale

WhatsApp Automation

Automate support, service journeys, notifications, lead capture, transactional communication and live-agent handover on WhatsApp.

Learn about WhatsApp Automation

Automated customer journeys

AI chatbot integration

Template messaging

API-driven flows

Live-agent handover

Customer notifications

Intelligent customer automation

AI Chatbots

Build AI-powered conversational experiences that understand user intent, access business data and automate repetitive customer interactions.

Learn about AI Chatbots

Intent understanding

Business API integration

Contextual conversations

Workflow automation

Human handoff

Custom journeys

Knowledge assistant

AI is using approved sources

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Knowledge baseCRM contextTake action

Automated voice experiences

Voice AI

Create intelligent inbound and outbound voice journeys for support, reminders, service automation and customer engagement.

Learn about Voice AI

Inbound automation

Outbound calling

Conversational workflows

API integration

Call routing

Agent fallback

Active voice conversation

Appointment reminder

00:42 · Conversation active

One workspace for customer conversations

Unified Inbox

Bring automated and human conversations into one collaborative workspace for support teams and customer service operations.

Learn about Unified Inbox

Human agent workspace

Conversation management

Bot-to-agent handoff

Customer context

Multi-channel support

Team collaboration

Team inbox

New

Assigned

Resolved

Order support · Priya

Bot context attached

Assigned

Customer engagement automation

Campaigns

Create targeted messaging campaigns for updates, promotions, reminders, engagement and customer lifecycle communication.

Learn about Campaigns

Targeted messaging

Customer segmentation

Campaign scheduling

Automated notifications

Engagement journeys

Scalable delivery

Campaign performance

8.4k

Delivered

61%

Read

18%

Action

Connect channels, AI and business systems

Automation Engine

Design connected workflows that combine customer channels, AI models, APIs, databases and internal systems.

Learn about Automation Engine

Workflow orchestration

API automation

CRM integration

Business rules

Event-driven flows

System connectivity

Workflow orchestration

New lead

Qualify with AI

Update CRM

Notify team

Connected platform

One customer journey.Multiple intelligent layers.

A customer can start on WhatsApp, interact with AI, access business data through APIs and move to a human agent — without breaking the experience.

See the Platform

Automation

Voice

Inbox

Campaigns

See it in action

Ready to explore theZelorich product suite?

Book a demo and we'll walk you through the right combination of products for your use case.

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